At Bliss Natural, we are committed to customer satisfaction.
Refunds Are Only Provided In The Following Situations:
Bliss Natural does not offer refunds for defective products, product damaged transport, missing products, or products received incorrectly. Instead, we will provide replacements.
To be eligible for a refund and replacement at Bliss Natural, please ensure the following conditions are satisfied.
Product Condition:
- The product must be unused and in original condition.
- The packing and all tags have to be original.
- Nothing should be damaged or removed.
How To Return:
- If the customer requests a return and the seller agrees, a replacement will only be provided after the product has been returned and inspected.
- Personnel must verify the quality of the material before servicing the replacement.
We do not offer replacements for a product after delivery in the following circumstances:
- Size-related anxiety.
- Bought by mistake.
- They are more affordable somewhere else.
- Additional transportation.
- Not fond of the product
Important Information:
- We advise our customers to read the instructions carefully before purchasing. Bliss Pads/the retailer is not responsible for returns or refunds if the customer orders incorrect products.
Policy Rules:
- Customers with broken seals cannot be returned or refunded. This includes hand sanitizer, toilet seat pads, sweat pads, panty liners and sanitary pads.
- Any damaged or lost products must be reported within 24 hours of delivery. Customers must provide visual proof to Bliss Natural within 7 business days after the request is raised.
- Customers should provide images and unboxing videos of any damaged goods. For missing goods, customers must upload an unpacking video as documentation.
- If the product is marked as delivered but the customer has not received it, the customer must file a complaint within 24 hours.
Contact Information:
For refund-related inquiries, fill form👉https://forms.gle/SyzaG6a1GWLmVvYYA.
And the customer team will support you.
Thank you for your understanding and cooperation!